A family business, built on trust.
Behind every policy is a real team that picks up the phone, knows your name, and treats your coverage like it's their own. Meet the people who make that happen.
Jeffrey D. Kiesau
Jeff built Kiesau Insurance Services on a simple, stubborn belief: that an insurance agency should actually take care of people. Through every shift in the California market, he's kept the agency anchored to that — staying ahead of industry trends, building a team of genuine professionals, and making sure clients always have a real advocate in their corner.
His standard is relentless. Jeff is the first to remind the team that good isn't a finish line — that the work of earning a client's trust is never quite done, and that's exactly what keeps it worth doing.
Jeff is, in many ways, the embodiment of the American Dream — proof that where you start doesn't dictate where you finish. Believe it, then go to work. That ethic runs through everything the agency does, and through everyone he's brought on to carry it forward.
Brandi N. Kiesau
Brandi has been around the insurance industry her whole life, and it shows. She has a rare gift for building real, lasting relationships with our client family — the kind where people call her first, not because they have to, but because they want to.
Where Brandi truly shines is the hard stuff. When a home is in a wildfire zone, a property is high-value and complex, or another agency has already said "we can't help you" — that's exactly when Brandi goes to work. She knows the non-admitted markets, the surplus lines carriers, and the specialty programs cold, and she has an almost relentless instinct for finding coverage where others see a dead end.
She leads our service team with the highest expectations and an unwavering commitment to doing what's right for a client — no matter what. And somehow, she makes the whole thing feel easy. Brandi brings life to any room and makes you feel like your needs are the only ones that matter.
Austin J. Adams
Austin is our resident insurance nerd, and he means it as a compliment. He has a gift for connecting with people — really understanding their hopes, their goals, and what keeps them up at night — then pairing that with deep industry knowledge to make the complicated feel simple. Clients leave a conversation with Austin actually understanding what they bought and why.
On the personal side, he specializes in life insurance and retirement planning — the long-game coverage that protects families and futures, not just houses and cars. It's work that requires patience, honesty, and a real interest in where someone wants to end up. Austin brings all three.
Behind the scenes, Austin runs operations and leads the sales team — and he's obsessed with making the agency run smarter. He's built out the automation, marketing, and systems that let a relationship-driven agency move at modern speed: faster quotes, sharper follow-up, and a client experience that feels personal at scale. He's also the keeper of the culture here, fostering the kind of collaborative, high-performance environment that's pushed Kiesau to heights it had never seen.
The power of "we."
We're a family business in the truest sense — and we extend that same care to every client who trusts us with their coverage.
Relationships first
We're not a call center and we never will be. You get real people who know your name, your history, and your family.
Do what's right
Every recommendation is built around what's right for you — not what's easy for us. Even when that means more work on our end.
Better tomorrow
We're never done improving — faster service, smarter systems, deeper market access. Growing together, always.
The power of "we" — making futures shine.
Whatever you need protected, our team is ready to help. Start with a quote, or just give us a call — a real person will answer.
San Diego-based independent insurance agency. Personal, life, retirement, long-term care, and Medicare — built around California families since 1996.